Humboldt Utilities' PAY UR WAY is a relatively new program that is having tremendous success for our utility customers. PAY UR WAY is a pay-before-consumption program that is an alternative to traditional monthly billing.
PAY UR WAY is offered by Humboldt Utilities to residential and small commercial business customers who are interested in monitoring their daily consumption of utilities. Utilities are purchased on an "as-needed basis". This program allows participants to determine how much and how often they pay for their utility consumption. It's simple... Just like you watch the gas gauge in your car, you can watch the cost and consumption of the utilities you use each day. PAY UR WAY allows you to monitor your utility usage daily and notifies you when you need to make additional deposits to your account. Notification that your credit balance is getting low will be sent when your credit balance reaches a dollar amount that you set. After enrollment, you will receive daily usage information. Because customers on the PAY UR WAY program get a daily notice about their utility usage, customers who participate in this program will not be mailed a monthly statement.
New and existing customers can choose to participate in the program. Participation is entirely optional. Residential and small commercial business customers can convert their accounts to the PAY UR WAY program at any time by coming in to enroll in the program. For existing customers, any security deposit you have previously paid will be applied to your existing balance. If there is a remaining credit, it will be applied to your PAY UR WAY account. For former customers, Humboldt Utilities offers a debt recovery plan built into the PAY UR WAY program.
General Manager Alex Smith states, "The PAY UR WAY program has made my family more aware of being energy efficient and the program's success is proof that it is meeting the needs of our customers. It is an ideal choice for customers who want to monitor their energy use."
If you are not yet a PAY UR WAY participant, call or come by and let us tell you about this innovative and convenient payment program.
207 South 13th Avenue • PO Box 850 • Humboldt, TN 38343
(731) 784-9212 (Phone) • (731) 784-4504 (Fax)
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