$20.00 minimum payment required for credit and debit card payments. This will be for all transactions in-house, by phone, online, or through our automated payment number.
If service is disconnected due to non-payment, a reconnection fee will be required before service is restored. Call (731) 784-9212 for fee amounts and reconnect options during office hours. Pay UR Way customers can call 1-877-582-1923 and pay by credit or debit cards to be reconnected.
Per guidelines of the Returned Check policy, a returned check fee of $20 will apply. Failure to cover check and fees within 48 hours may result in disconnection of services.
Our lobby hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. If you have any questions regarding you bill, call or bring the bill and any other supporting documents to our office. We will make every effort to address your questions in the shortest time possible.
All fees are subject to change. To obtain a complete list of our fees and other related information, please visit our website at www.humboldtutilities.com or call (731) 784-9212.
207 South 13th Avenue • PO Box 850 • Humboldt, TN 38343
(731) 784-9212 (Phone) • (731) 784-4504 (Fax)
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